Tuesday, May 19, 2009

Finals Question #4

TOPIC: THE DECISION SUPPORT SYSTEMS (DSS)


1. Describe or define DSS.

Ans.

A decision support system (DSS) is a computer program application that analyzes business data and presents it so that users can make business decisions more easily. It is an "informational application" (to distinguish it from an "operational application" that collects the data in the course of normal business operation).


2. Distinguish DSS from MIS.

Ans.

DSS a problem solving tool used to address ad hoc and unexpected problems end user tool while the MIS viewed as an IS infrastructure generates standard and exceptional reports and summaries organized along functional areas developed by IS department.

3. Illustrate (give examples) how DSS can improve company's competitive advantage and organizational performance.

Ans.

DSS can improve company's competitive advantage and organizational performance through increasing profitability. and greater chance to gain more potential customers. Because of DSS the company can attract more custumers that will be the advatages of the company.

Mark Ian Menorias

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